Shipping and Return Policy

Shipping & Return Policy

Shipping

Canadian orders are shipped via Canada Post Priority Mail and American orders are shipped via the US Postal Service Priority Mail within 48 hours to 5 business days of receipt. Canadian orders are shipped and delivered Monday – Friday only. US orders are shipped every Thursday and are delivered Monday – Friday only. For international or rush orders, please contact one of our customer service representatives via telephone or email or note your requirement in the “special notes” section of the L’Jon order form.  If you have an account with a shipping company and you would like us to use it, please provide all of the information, including the name of the shipping company and your account number.  You may indicate this in the “special notes” section of the order form.

 

Returns

L’Jon Skin Care wants you to be satisfied with your purchase. We will only accept returns purchased directly through us or through the L’Jon website, and with a receipt or with record of the purchase in our system. To return or exchange a purchase, please call or email us by visiting our Contact Page within 30 days of your purchase. We are unable to accept used skin care products after 30 days. We will gladly replace any damaged or defective item immediately.